- Proven Support in Action

Portfolio Overview

These case studies are a general overview of accumulated experience over 25 years.

  • Close-up of a person's hand holding a blue pen over writing or drawing on paper with multiple rectangular boxes and lines, on a wooden desk. In the background, there is a gray mug on a coaster.

    Copywriting and Content: Multi-Sector Clients

    Challenge: Clients across several industries needed content that sounded consistent and stayed on message.
    Solution: Produced social media content, press releases, magazine articles, email marketing and blog posts.
    Result: Cohesive messaging across health, technology, beauty, and professional services industries.

  • A wall of VHS tapes organized on shelves with various titles in English and French. The tapes are stacked horizontally, with some labels visible, including titles such as "The Forbidden Street," "Baby Doll," "Le Grand Sommel," and "Steel Trap."

    VHS-to-Cloud Archive Digitization

    Challenge: A 500+ item VHS collection was aging and at risk of becoming unusable.
    Solution: Converted the recordings to DVD, fully digitized the collection, and built a structured metadata index.
    Result: An inaccessible analog archive turned into a searchable, cloud-based digital library.

  • A vintage metal filing cabinet with multiple drawers, one slightly open revealing hanging folders inside. The cabinet is grey and shows signs of age, with various labels on the front of the drawers.

    Archive Database Build

    Challenge: A large-scale, multi-instructor lecture library needed a way to organize large amounts of digital content inventory.
    Solution: Designed and built a full Notion archive database with taxonomy and indexing conventions.
    Result: Hundreds of recordings made easy to search and access.

  • Flat lay of printed evaluation forms and a pen on a wooden table, with a small potted cactus.

    Document Preparation

    Challenge: Years of paper and digital files across multiple environments needed consistent organization.
    Solution: Managed scanning, indexing, file format conversion, and filing systems for over twenty years.
    Result: Reliable, well-organized records across family-owned and corporate environments.

  • Close-up of a woman in a military uniform with medals and badges, standing in front of horizontal siding.

    Veteran Document Coordination

    Challenge: Managing the full lifecycle of medical and benefits records for ongoing veteran care.
    Solution: Scanning, faxing, compiling documentation, submitting forms, and coordinating with Health Information Management (HIM) staff.
    Result: Organized, accessible records supporting uninterrupted care for 15+ years.

  • Room with wooden built-in shelves filled with white archive boxes labeled 'archive' on each side, wooden door with ornate carvings at the end, and large windows allowing natural light.

    NARA Citizen Archivist Volunteer

    Challenge: Historical government records need transcription and metadata work to become fully accessible.
    Solution: Contributing transcription and metadata support through the National Archives and Records Administration's Citizen Archivist Program.
    Result: An ongoing contribution to record accessibility.

Testimonials From Former Clients

  • “A joy to work with!”

    "Shannon displays the attitude of a true go-getter. She provides what we need at the appropriate time and is such an asset to our magazine. Regardless of the assignment, Shannon takes full responsibility to assure that the job is well done from start to finish."

    — Melissa Russell (Social Diary Daily Magazine)

  • “She goes the extra mile.”

    “Shannon has been writing for Urban Centric magazine for about a year now. She has extensive knowledge of Health & Fitness topics as well as Community-related topics. Shannon is a dedicated and hard worker and always completes her assignments ahead of time. She goes the extra mile."

    -Naomi Bonman