FAQs
Frequently Asked Questions
Q: What exactly is a “Digital Operations Specialist”?
Think of me as your behind-the-scenes systems strategist — the person who makes your business run like a well-oiled (and aesthetically pleasing) machine. I help organize, streamline, and automate the moving parts of your digital business so you can stop juggling spreadsheets, sticky notes, and a dozen browser tabs.
Whether it’s setting up your CRM, documenting your workflows, creating SOPs, or connecting your tech stack, I bring structure and sanity to your systems so you can focus on what you actually love doing.
Q: What kind of businesses do you work with?
I work with service-based entrepreneurs, online business owners, and creative solopreneurs — the visionaries who wear all the hats but secretly wish they didn’t have to.
If you run your business online, sell digital products, or manage clients, you’re my kind of person. My goal is to help you reclaim your time, clean up your backend, and simplify your day-to-day operations so your business feels lighter, smarter, and easier to manage.
Q: What services do you offer?
Here’s a snapshot of how I help bring order to your operations:
• CRM Setup & Workflow Integration: Streamline how you manage leads, clients, and projects.
• Integrations & Tech Stack Connections: Make all your favorite tools talk to each other (without you losing your mind).
• SOP Library & Documentation: Finally put those “how-to” processes in one organized place.
• Client Experience Flow & Onboarding: Give your clients a smooth, professional start-to-finish journey.
• Marketing & Lead Generation Automations: Connect your systems to bring in and nurture leads while you sleep.
Each setup is customized to your business and designed to work for you — not the other way around.
Q: What does the process look like when working with you?
Here’s a quick overview of what you can expect:
Inquiry & Intake Form: You’ll tell me a bit about your business, goals, and current setup.
Discovery Call: We’ll chat through your challenges and map out your priorities.
Proposal & Plan: I’ll send a custom package based on your goals and timeline.
Implementation: Once approved, I’ll handle the setup, organization, and automation.
Training & Handoff: You’ll get a walkthrough or documentation so you know how to maintain everything (no tech degree required).
Optional ongoing support is available if you’d like help maintaining or refining your systems after setup.
Q: How long does it take to complete a project?
That depends on the scope and complexity of your setup. Smaller projects (like CRM setup or one workflow integration) can be done in 1–2 weeks, while full operations revamps may take 3–6 weeks.
I’ll always provide a clear timeline upfront so you know exactly what to expect and when to expect it.
Q: What’s the investment range?
Pricing varies depending on your needs and systems, but most projects start around $500–$1,500. You’ll receive a tailored proposal after our discovery call outlining your best-fit options.
If you’re not sure where to start, submit a project inquiry — I’ll help you identify what will make the biggest impact for your business right now.
Q: Do you offer ongoing support or retainer options?
Yes! Once your systems are set up, you can keep me on board monthly for maintenance, reporting, or continued improvements. Think of it like having your own mini operations department — without the overhead.
Q: What if I already have tools but everything feels messy?
Perfect — that’s where I shine. I’ll audit what you already have, recommend tweaks or automations, and rebuild your workflows so they make sense. You don’t need to start from scratch to get results — we’ll clean up what’s working and simplify the rest.
Q: Do I need to be “tech-savvy” to work with you?
Not at all. I do the heavy lifting, and I’ll make sure you understand everything without drowning in jargon. You’ll walk away with clear documentation and tools you’ll actually want to use.
Q: What’s the biggest benefit of working with a Digital Operations Specialist?
Peace of mind.
Imagine opening your laptop and knowing everything has a place, every task has a system, and your business can run smoothly without you micromanaging every detail. That’s what I deliver — clarity, flow, and freedom.
